Revisions to Medicaid Services Manual (MSM) Chapter 3500 - Personal Care Services Program are being proposed to add language due to the passage of the 21st Century Cures Act. In December 2016, Congress passed H.R. 34 - 21st Century Cures Act, mandating that all states require the use of an Electronic Visit it Verification (EVV) system for all Medicaid-funded personal care services (PCS) that are provided under a state plan or a waiver of the plan, including services provided under Section 1915(c).

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If you have a problem with clocking in or out. Please call AuthentiCare at (800) 441-4667 option 8.

Logging into AuthentiCare

Instructions on how to clock in from clients' landline only (IVR)

IVR Help

Instrucciones sobre cómo registrar desde la línea fija del cliente solamente (IVR)

IVR Ayuda

Instructions on how to clock in using AuthentiCare App on your phone

AuthentiCare Help

Instrucciones sobre cómo registrar el uso de la aplicación AuthentiCare en su teléfono

AuthentiCare Ayuda

2415 Reynolds Ave. Ste 100E

North Las Vegas, NV 89030

Phone: (702) 722-1229

Fax: (702) 906-1998

Monday - Friday: 8:00 am - 5:00 pm

Saturday & Sunday: Closed